Customer Service


Customer Service is the right portal for all your questions concerning the port of Rotterdam. It is also the online service desk for contacting the Port of Rotterdam Authority and various organizations in the port. Here you’ll find the most important telephone numbers, the answers to frequently asked questions and an online question submission form.
You can also order or download brochures and forms. 

Personal Contact

  • Contact with an employee of the Port of Rotterdam: +31 (0)10-252 1010
  • The Harbour Master’s Reporting Center (HMRC) for operational nautical questions. CMH : +31 (0)10-252 1000
  • Important phone numbers
  • Find your answers online: 
    • General & Commercial
    • Maritime   
  • Visiting adress Port of Rotterdam   

Arranging things online