Medical Facilities

In the Port
Rotterdam has medical facilities specifically for seamen.

General Practitioners
The Port Health Authority Rotterdam has two general practitioner practices for seamen. 

Port Health Centre
Parklaan 26
3016 BC Rotterdam
Tel. +31 10 436 0339
 
Port Health Service
Courzandseweg 56 
3089 PE Heijplaat 
Tel. +31 10 4298779

Havenziekenhuis (Port Hospital)
The Port Hospital is unique in the Netherlands. It is the first port hospital with special arrangements for the accommodation of seamen of all ranks and nationalities. The clinical observation and treatment as well as the outpatients department can rely on almost all forms of medical specialist care provided by foremost practitioners in their field. The staff speak many foreign languages and the hospital is the only one in Rotterdam to have specialists in tropical medicine on the staff. 

Havenziekenhuis (Port Hospital)
Haringvliet 2
3011 TD Rotterdam
Tel. +31 10 404 33 00

Sexually Transmitted Diseases and Aids
The Municipal Public Health Services Rotterdam-Rijnmond provide an outpatients clinic for Sexally Transmitted Diseases and Aids.

Municipal Public Health Services Rotterdam-Rijnmond
Schiedamsedijk 95
3011 EN Rotterdam
Tel. +31 10 433 99 66

Tuberculosis
The Municipal Public Health Services Rotterdam-Rijnmond offer consultations, including routine chest X-ray and Mantoux tests. Appointments can be made Monday-Friday (except Wednesday) from 08:30-11:00 uur and from 13:30-15:00. For Mantoux tests a second visit is required after 3-5 days.

Municipal Public Health Services Rotterdam-Rijnmond
Schiedamsedijk 95
3011 EN Rotterdam
Tel. +31 10 433 99 66

Traveller’s advice
Several organisations in the Port Health Authority Rotterdam give advice to travellers, including vaccinations and malaria prophylaxis.

Municipal Public Health Services Rotterdam-Rijnmond
Schiedamsedijk 95
3011 EN Rotterdam
Tel. +31 10 433 99 66

Havenziekenhuis (Port Hospital): Travel Clinic 
Haringvliet 72 
3011 TG Rotterdam
Tel. +31 900 503 40 90 (15 ct/min)

Medical Centre for Seamen
H.J. Veldhuizen, general practitioner
Gladiolenlaan 17
3181 CC Rozenburg
Tel. +31 181 214116 

Port Health Centre
Parklaan 26
3016 BC Rotterdam
Tel. +31 10 436 03 39
 
Port Health Service
H. Kloppenburg, general practitioner
Courzandseweg 56 
3089 PE Heijplaat 
010 4298779

Other facilities outside the Port Health Authority Rotterdam

Eye hospital Rotterdam
Consulting hours 08:00-17:00 Monday-Friday
Schiedamse Vest 180
3011 BH Rotterdam
Tel. +31 10 401 77 77

Pharmacy
Seafarma medical supplies
Rigolettostraat 117
3208 PK Spijkenisse
Tel. +31 181 63 78 88
Email: seafarma@seafarma.nl

Other hospitals

Erasmus Medical Centre (university hospital)
Dr. Molewaterplein 40
3015 GD Rotterdam
Tel. +31 10 704 07 04

Maasstad Hospital
Groene Hilledijk 315
3075 EA Rotterdam
Tel. +31 10 291 19 11

Ruwaard van Putten Hospital
Ruwaard van Puttenweg 500
3201 GZ Spijkenisse
Tel. + 31 181 65 88 88 

Vlietland Hospital
Vlietlandplein 2
3118 JH Schiedam
Tel. +31 10 893 93 93
Tel. +31 10 893 00 00 (voor afspraken)

IJsselland Hospital
Prins Constantijnweg 2
2906 ZC Capelle a/d IJssel
Tel. +31 10 258 50 00

Sint Franciscus Gasthuis
Kleiweg 500 
3045 PM Rotterdam
Tel. +31 10 461 61 61

For Ships at sea
Netherlands Radio Medical Service
The Netherlands Radio Medical Service (RMD) of the Royal Netherlands Sea Rescue Institution (KNRM) is manned by five doctors. They can be reached 24 hours a day for emergencies by means of the Netherlands Coast Guard Centre (KWC) and can make contact within ten minutes.

• Please make non-urgent requests for advice between 06:00 and 20:00 UTC
• The Netherlands Coast Guard Centre can receive calls made by MOBILE (CELLPHONE) on number +31  223  54 25 00 (not free of charge).
• To improve the quality of the Radio Medical Service it is important for the doctor after settlement of the application to receive feedback of the ship concerning the given advice.

VHF (DSC)
Coverage: sea area Netherlands A1
Procedure
• Call the Netherlands Coastguard Centre (NLCG) via VHF DSC channel 70 (MMSI 002442000) and/or VHF channel 16.
• Clearly state your ship’s name, callsign and position, and ask for medical advice.
• The NLCG will direct you to VHF channel 23 or 83.
• Switch to the given working channel and remain on standby while the NLCG puts you through to the RMD doctor on duty.
• The doctor needs clear information. Using the Radio Medical Advice questionnaire (viz. International Medical Guide for Ships) as a guide line will ensure this.

MF (DSC)
Coverage: sea areas Netherlands A1 and A2
Procedure
• Call the Netherlands Coastguard Centre (NLCG) via MF DSC 2187.5 kHz (MMSI 002442000) and switch over to MF 2182 kHz.
• Clearly state your ship’s name, call sign and position, and ask for medical advice.
• The NLCG will assign you a working channel. They transmit on channel 2824 kHz and receive on 2520 kHz or transmit on channel 1890 kHz and receive on 2045, 2048, 2049, 2051, 2054 or 2057 kHz.
• Switch to the given working channel and remain on standby while the NLCG puts you through to the RMD doctor on duty.
• The doctor needs clear information. Using the Radio Medical Advice questionnaire (viz. the International Medical Guide for Ships) as a guide line will ensure this.

E-mail (Electronic mail)
Coverage: worldwide
Procedure
Send information to:
• 38@rmd.knrm.nl  (urgent/MEDEVAC)
• 32@rmd.knrm.nl  (regular/MEDICAL)
• 00@rmd.knrm.nl  (non-urgent)
• The doctor needs clear information. Using the Radio Medical Advice questionnaire (viz. the International Medical Guide for Ships) as a guide line will ensure this.

INMARSAT B/M/FLEET 77, 55 AND 33 Telephone
Coverage: sea area A3
Procedure
• Contact Stratos by entering code 012, taking care to follow your Inmarsat Terminal instructions. 
• For priority code:
Code 32 = Medical Advice
Code 38 = Medical Evacuation
But remember that the Netherlands Coastguard (NLCG) will leave the decision on whether evacuation is necessary to the RMD doctor!
• Give the NLCG watch officer your ship’s name, call sign, Inmarsat number and position.
• You will be connected to the RMD doctor on duty.
• The doctor needs clear information. Using the Radio Medical Advice questionnaire (viz. the International Medical Guide for Ships) will ensure this.

INMARSAT B/C TELEX
Coverage: sea area A3
Procedure
• Contact Stratos by entering code 012, taking care to follow your Inmarsat Terminal instructions.
• For priority code:
Code 32 = Medical Advice
Code 38 = Medical Evacuation
Code 00 = Non-urgent
But remember that the Netherlands Coastguard (NLCG) will leave the decision on whether evacuation is necessary to the RMD doctor!
• Inmarsat B Telex:
You will be relayed to the RMD computer and will receive the host: MEDIC SERVICE NL
Your host will be called in. Send your message and end with: NNNN
Disconnect but do not switch off the Terminal! The RMD computer will send a reply.
ALWAYS follow the instructions given in these replies.
• Inmarsat C Telex:
You will be relayed to the Store and Forward system of Stratos. Send your message and end with: NNNN. 
Your message will be delivered. You will receive a reply from the doctor.