Each ship’s visit to a port (port call) requires numerous parties to carry out various coordinated activities at the right time. With PortXchange, shipping companies, agents, terminals and other service providers can plan, execute and monitor all activities during a port call based on standardised data exchange. This leads to a rapid and efficient handling of port calls.

Take a look at how PortXchange works in Rotterdam

PortXchange started as the Pronto project in Rotterdam. After successful trials PortXchange was launched as an independent organisation with Maersk and Shell as their launching customers. Since then PortXchange has been implemented in the ports of Felixstowe, Moerdijk, Algeciras and Houston. Is your company active outside the Rotterdam port area and are you interested to see how PortXchange can help you?

How does PortXchange work?

  • PortXchange provides shipping companies, agents, terminals and other service providers with a shared platform that they can use to exchange information about their port calls. Users can use the PortXchange dashboard or they can use their own data directly in their own systems by means of API links.
  • As soon as ETA is known, the vessel is assigned its own timeline in PortXchange. The timeline displays all events during the port call: from the vessel’s arrival and stay in the port to its departure from the port.
  • PortXchange combines public data, data retrieved directly from participating companies and forecasts from artificial intelligence applications to generate highly accurate information about a port call. PortXchange does not share any information about the cargo.
  • Users can easily filter the available data on their own dashboards and zoom in on the timeline of an individual port call. They can use this information to efficiently access and plan the activities related to a port call.
  • The progress and status of the events is continuously updated on the dashboard. Users can monitor events and make adjustments where necessary. If they wish, users can receive alerts if there are status changes, delays or planning conflicts.
  • PortXchange uses the port information standards adopted by the Port Call Optimisation Taskforce.

The benefits of PortXchange

  • Shipping companies: shorter port call turnaround times, better predictability, lower bunker and charter costs, lower CO2 emissions during each port call.
  • Terminals: better predictability, better terminal occupancy and shorter waiting times.
  • Agencies: more time for services to clients thanks to clear and streamlined communication and fewer unnecessary telephone calls to ask for updates.
  • Logistical and maritime service providers: improved service thanks to better predictability and a quicker grasp of the current situation.
  • Port Authority: increased predictability and cargo volume and reduced CO2 emissions.
Pronto Services



Wouter Buck
Wouter Buck
Product Lead Digital Business Solutions
+31 (0)6 42476582

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