Port Health Authority
The Port Health Authority Rotterdam deals with health care in the port of Rotterdam.
For emergency help in the event of an incident or accident on board, you can contact the Harbour Coordination Centre directly. T: +31 (0)10 252 1000, VHF channel 14. Or dial 112.
Infectious disease control
An important aspect of the Port Health Authority is infectious disease control. Infectious diseases can spread more easily due to the increase in international traffic.
Report cases of corona virus
It is mandatory to report cases of illness. This also applies to narrative and departing ships. For this you can contact the Harbour Coordination Centre by phone +31(0)10-2521000.
Here you will find information on everything regarding health matters. Since the creation of the Port Health Authority Rotterdam in 2009, the Harbour Coordination Centre has been the point of contact for vessels, crew members and other parties working in the port of Rotterdam.
In addition to the Fire Service, Police and the Regional Medical Assistance Organisation (GHOR), the Harbour Master is one of the emergency services in the municipal organisation for controlling incidents. The Harbour Coordination Centre has a direct connection to the control rooms of other key services.
The Port Health Authority Rotterdam is a cooperation between the following parties:
- Municipal Public Health Services Rotterdam-Rijnmond
- Port Health Centre
- Royal Netherlands Sea Rescue Institution (KNRM)
- Coast Guard
- Safety Region Rotterdam-Rijnmond
- Netherlands Food and Consumer Product Safety Authority
- Erasmus MC
- Seaport police
- Netherlands Radio Medical Service
- Port of Rotterdam Authority and the (State) Harbour Master
Infectious disease control
An important aspect of the Port Health Authority is infectious disease control. Infectious diseases can spread more easily due to the increase in international traffic. Therefore, more attention is paid globally to infectious diseases. The SARS epidemic in 2003 was the immediate cause for the WHO to renew the International Health Regulations. With the signing of the IHR in 2005, the WHO Member States stressed that they will commit to these international agreements in the field of infectious disease control. In the Netherlands, the IHR was included in the Public Health Act on 1 December 2008. As a consequence, the port of Rotterdam must provide a plan for emergencies, a quarantine room and an emergency service in case of outbreaks of infectious diseases.
Read more about infectious diseases on the site of the GGD
Update: September 7, 2021
Expansion scope Dutch programme for the Covid-19 vaccination of seafarers.
From Wednesday 1 September 2021 the scope of the Netherlands COVID-19 vaccination programme for seafarers will be expanded to all seafarers working on ships calling the ports of Delfzijl-Eemshaven, Amsterdam-IJmuiden, Rotterdam-Dordrecht-Moerdijk and Vlissingen-Terneuzen. The nationality of the seafarer or the registration (flag) of the ship do not constitute a restriction. However, excluded are seafarers working on fishing vessels (except trawlers), government ships, yachts and ships not engaged on international voyages. Vaccination is administered by the Arbo Unie.
Appointments for vaccination can only be arranged by employers or ship agents that are based in the Netherlands. To be able to arrange appointments for vaccination, parties have to create an account first, which can be done here. By creating the account, one agrees with the terms and conditions applied by the Arbo Unie and is recognized by the latter as an approved business partner. The applicable procedures – the General Information and Part I (Dutch seaports) - can be downloaded from the KVNR website.
Vaccination at Schiphol Airport remains available to only seafarers working on Dutch ships (ship or ship manger registered in the Netherlands). Vaccination is administered by KLM Health Services. The applicable procedures – the General Information and Part II (Schiphol Airport) - can be downloaded from the KVNR website.
In case of any questions you may send an e-mail.
Report cases of illness on board in port
Should cases of illness nevertheless occur on board during the stay in port, it is mandatory to report them. This also applies to narrative and departing ships. For this you can contact the Port Coordination Centre by telephone +31(0)10-2521000.
Port Health Authority Rotterdam (PHAR)
Tightening of policy on reporting health situation, 21-4-2021
As communicated before, we see an increase of infections on board of incoming vessels but recently also on moored ships. Read the tightened policy.
The Port Health Authority Rotterdam is the competent authority for the management of infectious diseases in the port of Rotterdam. The Port Coordination Centre is the contact desk for ships, crew and other parties working in the port of Rotterdam. The parties working with the PHAR include: Rotterdam-Rijnmond Municipal Health Service, the Harbour Health Centre, Erasmus Medical Centre Rotterdam (EMC), Royal Netherlands Sea Rescue Institution (KNRM), the Dutch Coastguard, Rotterdam-Rijnmond Safety Region, Dutch Food and Commodities Authority, Seaport Police, Radio Medical Service, the Port of Rotterdam Authority and the Harbour Master. The Harbour Master Division and the Rotterdam-Rijnmond Municipal Health Service are coordinating the response to COVID-19 (the coronavirus) and they consult daily.
Yellow flag (quarantine)
In the Netherlands, the MDoH is used to report possible infectious diseases to the authorities. Some countries work with a yellow quarantine flag. This is not necessary in the Netherlands. As soon as a ship has submitted an MDoH and it has been assessed by the Municipal Health Service, the captain will be informed whether additional measures are necessary. If a ship continues to sail under a yellow flag, we request you to inform the Port Coordination Centre (+31 (0)10 252 1000 or VHF channel 11). If there are any relevant changes, you will be informed here.
More stringent procedure for the Maritime Declaration of Health (MDoH)
Port of Rotterdam requests since March 2020 for all seagoing vessels visiting the Port of Rotterdam to submit a valid Maritime Declaration of Health (MDoH).
Regardless of the health situation on board. As from September 1, 2021 the MDOH must be submitted by the agent to the Harbour Coordination Center via Portbase (PCS). The MDoH must be submitted to Pilot boarding Place (PBP) at least 6 hours prior to arrival and must not be older than 24 hours. In case of a positive MDoH, Port of Rotterdam will forward the MDoH to the regional GGD.
This obligation also applies to fishing vessels that make an international voyage (and also call at foreign ports). In addition, the port authority (Harbour Master's Division) can, in certain cases, explicitly ask to send in an MDOH. Any symptoms and/or complaints of Corona must always be reported via an MDOH.
The Port Coordination Centre coordinates the follow-up and asks the Rotterdam-Rijnmond Municipal Health Service for recommendations about the reported case.
In addition, we follow the national guidelines. To limit the spread of the coronavirus as much as possible, everyone is advised to respect hygiene measures. These are:
- Keep 1.5 meters distance
- Wash your hands regularly
- Cough and sneeze on the inside of your elbow
- Use paper tissues and throw them away immediately after using them once
- Touch your nose, mouth and face as little as possible.
- Do not shake hands
It is also very important as an employer to comply with government recommendations relating to your employees. In this way, we can prevent the spread of the virus among our employees and any possible spread by employees going on board vessels.
The following rules apply to sea cruise ships: Framework of agreements for seagoing cruise ships.
For river cruises, the following rules apply: New additional framework restarting river cruise Netherlands | LCI guidelines (rivm.nl)
Mandatory quarantine for travellers from very high-risk areas (requirement to stay at home or in your accommodation) (Dutch Government)
Procedure notification infectious diseases
Do you have a person on board with a (suspected) infectious disease? Do you work in the port of Rotterdam and do you suspect or have you observed that a ship has a patient with an infectious disease on board? Then you must report this to the Port Health Authority. The Port Health Authority Rotterdam has to respond quickly to prevent a possible spread of infectious diseases. Therefore, it is important that the infectious disease is reported as quickly as possible.
Ship Sanitation Certificate
Would you like to apply for an inspection and the issuance of a Ship Sanitation Certificate? Please submit your application as soon as possible. The Municipal Health Service Rotterdam-Rijnmond (GGD Rotterdam-Rijnmond) is responsible for the issuance of Ship Sanitation Certificates. Requests for a Ship Sanitation Certificate for Moerdijk should be sent to the GGD Zuid-Holland Zuid.
Do you need medical attention for a person on board a ship? Rotterdam has medical facilities focused specifically on shipping.