How can we help you?

The Port of Rotterdam Authority uses cookies to ensure that the website works properly. Cookies are small text files. Our website stores these files on your computer. The use of cookies means our website will recognise your computer the next time you pay a visit to it. This enables us to make your visit to our website as informative and relevant as possible.

What kind of cookies does the Port of Rotterdam Authority use?

The Port Authority uses functional, analytical and tracking cookies.

Functional Cookies

These cookies are necessary to establish settings or preferences during a visit to the website or for subsequent visits. By placing cookies, our website can 'remember' your preferences. Without cookies, you will be bothered with the same questions each time you visit the website.

Analytical Cookies

These cookies record which pages you view when you visit the website, in which order and for how long. These analytical cookies allow us to create web statistics. These web statistics can help to better tailor the website to visitors. This allows us to improve our service to you as a (potential) guest.

The Port Authority uses Google Analytics as a measuring instrument for analytical cookies. This measuring instrument uses IP addresses to measure information about, for instance, the number of unique visitors.

  • When using Google Analytics cookies, we follow the recommendations of the Dutch Data Protection Authority.
  • We have concluded a processing agreement with Google Inc., which states that Google must handle the cookie information with care.
  • In the context of data minimisation, we have opted to encode the last octet of IP addresses.
  • We do not use any other Google services in combination with the Google Analytics cookies.
  • We do not store or use personal information.
  • We never share information from Google Analytics cookies with third parties.
  • In the 'Share data with Google' feature, the following items have been disabled:
    • Google products and services
    • technical support
    • account specialists
    • Google sellers/ sales experts

The functional and analytical cookies are not privacy sensitive. The cookies do not contain personal data. Therefore, we cannot use these cookies to recognise you as a person. Neither can these cookies be used to recognise you on other websites. We only use the anonymous data to improve the website. We do not share the data with third parties.

Tracking Cookies

These cookies store which information you are interested in. These cookies only serve the purpose of being able to offer you other relevant information, for example in email communications. If you do not accept these cookies, you will not be approached either. More specifically, the browser type is saved to see which browser types are being used so web pages can be optimised, if necessary, to be displayed properly.
We use tracking cookies from Eloqua.

Eloqua’s tracking function stores data in a visitor profile. This profile contains data that is both direct and indirect, but is lawfully obtained.
The following data are obtained directly:

IP address,

  • IP address,
  • a unique ID in the Eloqua cookie,
  • the pages visited, and
  • the origin of the visitor (referrer URL, the previous URL in the visit, if available),
  • type of browser.

Indirectly, the data are enriched as follows:

  • Based on the IP address, an indication is given of the location and company name if possible.
NameCookieRetention periodWhat data is shared?
Eloqua - Oracle Marketing CloudEloqua2 yearsThe data are stored in Eloqua - Oracle Marketing Cloud, which is not shared with third parties. The Port of Rotterdam Authority is the owner of the data.
ELQSTATUS2 yearsThis is a functional cookie for Eloqua, no personal data are processed.

Would you prefer it if no cookies were placed at all?

Do you not want the Port of Rotterdam Authority to place cookies on your computer? Then you can adjust your browser settings. If you do this, you will receive a warning before any cookies are placed on your computer. The browser settings can be used to completely block cookies, for instance, or only those from certain websites. Most browsers also offer the choice to only block third-party cookies. You can also delete cookies that are already stored on your computer.

The procedure for removing or blocking cookies depends on the specific browser you use. For more information on these cookie settings, please refer to the Help screen in the settings of your browser.

You can find out more about how to delete cookies in the most common browsers by following the relevant link below: